Case Study
24-hour response, analysis and advice
24-hour response, analysis and advice Seal type: EagleBurgmann MR1SF5-125 Restoring output on a Netzsch bead mill within 24-hours of an EagleBurgmann mechanical seal failure with NASH’s guaranteed next-day assessment, repair and delivery service Client challenge After three years of trouble-free running, a coatings manufacturer experienced a sudden Netzsch LMZ Bead Mill EagleBurgmann MR1SF5-125 double seal unit failure that needed to be corrected urgently. Working with Netzsch Mastermix’s own team, NASH not only delivered an exchange mechanical seal unit within a day but also pinpointed and helped to eliminate future product problems. Our response Our immediate response was to: Supply an exchange seal unit by guaranteed next day early morning delivery However, once the damaged seal was ret