11,000 loops in seven months – creating an inclusive service for Tesco
11,000 loops in seven months – creating an inclusive service for Tesco
2 Pages11,000 loops in seven months – creating an inclusive service for Tesco Contacta installed its first hearing loops for a number of Tesco stores in London in readiness for the London Paralympics back in 2012. This helped selected stores to deliver a great service experience for their customers with hearing loss. Tesco knew this would be a valuable service to customers in every store nationwide. While some stores already had hearing loops in place, Tesco wanted to offer a consistent service across the country and asked us to design a programme of installations that would see between one and eight hearing loops in each of their 4,330 Tesco and One Stop stores. We used our IL-K300 one-to-one hearing loop systems to enhance communication at till points, customer service de
