Thorpe Park enhances accessibility and customer service Thorpe Park is one of the UK’s largest and most popular theme park resorts. Located in the lush countryside of Surrey, the park welcomes over 1.5 million visitors annually and is home to some of the country’s most exhilarating rides. The resort includes a hotel and a water sports park as well as other major attractions and is part of the Merlin Entertainment Group, owners of some of the world’s most famous attractions including Legoland, Madame Tussauds, Sea World and Alton Towers. Contacta was asked to provide solutions to improve accessibility at the ticket office area of Thorpe Park, who were determined to provide the best customer experience possible. Long customer queues could create inconvenience at tills, whi

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