The paper urges financial institutions to converge AI and RPA investments to avoid fragmented efforts, duplicated costs, and slow ROI. Combining agentic AI’s intelligence with RPA’s reliability enables end-to-end automation and better governance. A unified model aligns strategy, funding, and talent, evolving CoEs to include AI engineers and process experts. Success requires centralized budgets, clear KPIs, and secure platforms. Benefits include faster time to value, resilient workflows, and lower risk. Continuous optimization, governance, and leadership support are essential to create a self-sustaining cycle of innovation and transformation.

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