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Touchless Payments: A Key to the Return of Live Events

Touchless Payments: A Key to the Return of Live Events

Pages 17 Pages

Touchless payments are becoming central to the return of live events, offering speed, safety, and convenience for fans while driving operational efficiency for venues. Stadiums that go cashless can save $150K–$350K annually in cash-handling costs and see fans spend 25% more when not using cash. Benefits also include shorter lines, reduced fraud, and stronger loyalty programs fueled by first-party data. To succeed, venues must upgrade to contactless terminals, digitize all acceptance points, provide cash-to-card kiosks, and communicate changes clearly. Long term, opportunities like super apps, wearables, and biometrics can elevate the fan experience.

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