White Paper
Therap’s Incident Management System
Background The first application that Therap developed for the provider community was the General Event Report (GER) in 2003. The GER could have been called an Incident Report, Unusual Event Report, Unusual event Report, or a variety of other terms and acronyms. Therap settled on creating the unique term, GER, to identify this specific tool. Developing the GER, which was based on the federal requirement in the 1983 Section 1915(c) of Social Security Act (Home and Community Based Services waiver or HCBS) requiring states to monitor the health and well-being of each individual who receives home and community-based attendant services and supports, including a process for the mandatory reporting, investigation, and resolution of allegations.