Critical incident management
Critical incident management
12 PagesCritical incident management best practices 1 White paper Critical incident management best practices By Jay Bulot, PhDCritical incident management best practices 2 To learn more about quality management for state agencies, read Dr. Bulot’s essay, “7 essentials of an effective quality management program.” About the author Dr. Bulot is a nationally known expert on long-term services and supports (L TSS), health policy, and assistive technology. He served in Georgia and Louisiana as the State Director for Aging and Adult Services, where he was responsible for Older Americans Act, Public Guardianship, Protective Services and Medicaid 1915(c) waiver programs. Jay is also a past President of ADvancing States (formerly NASUAD), and a tenured Associate Professor, Department Head,
