In their 'Service Management Point of View | Automotive' document, SAP outlines the significant opportunity for automotive companies to unlock brand value and drive differentiation through advanced mobility services. The content emphasizes that as servicing models gain attention, businesses must pivot quickly to adopt service management solutions. SAP's cloud-based capabilities, including contact center service, asset management, crowd servicing, and field service enablement, are presented as tools to accelerate service transformation. The document highlights how these solutions can help businesses achieve strategic goals such as higher profitability, improved efficiency, reduced equipment maintenance costs, new revenue streams, and enhanced customer loyalty, ensuring they remain competiti

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