Cox Automotive supports continued growth with a faster, more efficient employee service experience
Cox Automotive supports continued growth with a faster, more efficient employee service experience
2 PagesCUSTOMER STORY Industry: Automotive Location: Atlanta, Georgia Cox Automotive supports continued growth with a faster, more efficient employee service experience Improves agent responsiveness Provides data insights to drive decision-making Enables a tiered support model Cox Automotive growth provides opportunity to improve HR service delivery A leading provider of products and services for the automotive industry, Cox Automotive has grown quickly through acquisition of many industry-leading automotive brands, including Kelly Blue Book, Autotrader, and Manheim. A subsidiary of Cox Enterprise, Cox Automotive now operates in more than 200 countries globally. When Cox Automotive acquired AutoTrader, it immediately saw the power of ServiceNow IT Service Management, which was a
