The white paper "Smart, Strategic and Employee-Centric: The Next Generation of HR Technology", developed by People Management Insight with WorkForce Software, explores how digital transformation is redefining HR. As flexible, hybrid work models rise, HR professionals must become strategic partners, leveraging technologies like AI, analytics, and mobile apps to enhance employee experience (EX), streamline admin tasks, and boost business agility. With most HR teams spending 73% of their time on admin, tools that automate scheduling, forecasting, and self-service can free time for higher-impact initiatives. The paper highlights that modern workforce management tech empowers HR to be proactive, data-driven, and employee-focused amid rapid workplace change.

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