Forrester provides independent and objective research-based consulting to help leaders deliver key transformation outcomes. Fueled by our customer-obsessed research, Forrester’s seasoned consultants partner with leaders to execute on their priorities using a unique engagement model that tailors to diverse needs and ensures lasting impact. Digital enablement is key to business success today. Across the globe, digital wallets are gaining momentum as an important digital enabler for businesses and consumers. Indeed, digital wallets have evolved into a multifaceted service that encapsulates authentication, self-service, payments, and document management.

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