Case Study

Personalizing digital journeys while proactively preventing fraud with LexisNexis® ThreatMetrix®

Personalizing digital journeys while proactively preventing fraud with LexisNexis® ThreatMetrix®

Coast Capital, a federal member-owned credit union with 1,800 employees serving over 600,000 members across Canada, faced challenges in accelerating onboarding and transaction speeds, implementing responsive risk-based models, minimizing friction across touchpoints, expediting fraud responses, and reducing operating costs. LexisNexis helped by deploying ThreatMetrix® to personalize digital journeys, proactively prevent fraud, streamline digital membership and account opening approvals, and enable secure, less interrupted experiences while upholding the credit union's purpose-led commitment to helping members achieve their financial goals.

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