The *Guide for Digital Transformation Technical Skills Development in the Public Sector* emphasizes upskilling public sector employees to meet citizen expectations for digital services. With budgets and hiring limits, governments struggle to compete with the private sector for talent. Upskilling in areas like cybersecurity, cloud computing, and AI is crucial, requiring a shift to a proactive, lifelong learning culture. Using resources like Coursera’s SkillSets and OECD’s framework, organizations can close skill gaps efficiently. Partnering with platforms like Coursera helps governments train employees in critical digital skills, enabling effective, sustainable digital transformation.

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