Florida’s Digital Service (FLDS), established in 2020, accelerates IT innovation with a skilled workforce trained via online platforms. Recognizing a digital skills gap in the public sector, FLDS invests in reskilling and upskilling, vital for state digital transformation. With 92% of jobs requiring digital skills, governments face competition from private firms and must revise training and internal mobility. Key areas for 2023 and beyond include data literacy, cybersecurity, cloud skills, and human skills, crucial for resilience and enhanced service delivery. Agencies should establish executive buy-in, assess skills, and create multi-modal training. Collaborating with strategic partners like Coursera aids governments in developing digital competencies to build future-ready public sectors.

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