This whitepaper explores how higher education institutions are evolving collaboration through shared services to address rising costs, declining enrollments, and digital transformation. Driven by the need for efficiency and better student and staff experiences, institutions are increasingly adopting cloud-based platforms to unify administrative operations like HR, finance, and student systems. Case studies like CHESS in New Mexico and the Claremont Consortium show how collaborative models can reduce redundancy, improve service quality, and expand access to advanced technology. The paper emphasizes that shared services, when guided by thoughtful governance, enable institutions to thrive in a challenging environment.

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