Amidst ever-evolving industry changes and challenges, progressive revenue cycle managers are actively pushing back on trends that have eroded operating margins by adopting new techniques to maximize revenue. In this white paper, we introduce the idea of optimizing revenue recovery before, during, and even after the standard claim lifecycle. An inversion of the denial management process, we explore the approach of identifying errors and exceptions upfront by minimizing downstream denials through proactive insurance discovery searches focused on the care departments and patient services which typically result in significant revenue leakage.

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