Insurers face rising cost pressures from legacy systems, market volatility, and customer demands, requiring a shift from cost-cutting to cost transformation. By leveraging cloud, AI, automation, and advanced analytics, insurers can optimize operations, reduce inefficiencies, and reinvest savings into innovation. NTT DATA emphasizes rethinking expense management as a driver of growth—turning operational improvements into improved agility, faster product launches, and better customer experiences. Case studies show insurers that modernize their cost structures not only achieve efficiency but also gain competitive advantage, positioning themselves for resilience and long-term market leadership.

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