The BCG white paper outlines how medtech firms can integrate generative AI to improve productivity and reduce healthcare costs. It emphasizes evolving people and processes across four areas: governance, talent, GenAI delivery models, and change management. Success requires redefining workflows, building cross-functional squads, upskilling teams, and fostering a learning culture. HR must support digital ethics and transformation, while leadership must ensure responsible AI use. Change management is critical, as GenAI adoption brings uncertainty but also opportunity for scalable innovation in life-critical environments.

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