White Paper
Pushing telcos’ AI envelope on capital decisions
The McKinsey white paper explains how telecom operators can use advanced AI and data analytics to optimize capital investments and enhance customer experience. By simulating network interventions—such as capacity upgrades or new site deployments—telcos can predict ROI and prioritize high-impact areas. This AI-driven approach allows operators to reduce capital intensity, avoid overinvestments, and repurpose 10–25% of budgets more effectively. Simulations reveal which interventions truly improve customer satisfaction and financial performance, enabling data-driven decisions that align with strategic goals and operational efficiency.