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of institutions have upgraded their systems within the past one to three years but are still identifying shortfalls of HR leaders say that their HR and payroll processes are not aligned with operational or strategic goals of institutions say that they are in need of strategic human capital management consulting Relying on manual processes to complete core HR, finance, and payroll processes limits opportunities to harness valuable data and leaves room for costly errors and inaccuracies, while outsourcing can prove inefficient as third-party costs add up. HR departments across the board are spending too much time on tasks they say could be eliminated with the use of employee self-service applications. This strain is particularly prevalent at two-year colleges, where 40% of HR le