civica.com/casemanagement casemanagement@civica.co.uk Learn more: Contact email: Empowering the Southwark Council user experience over the last decade Southwark council gain a ‘home’ advantage with Civica Case Management Southwark Council are highly committed to providing high- quality "personal" services - including housing, social services, education and libraries, waste collection, environmental health, and more – across the vibrant London borough; now also home to Civica HQ. To support this commitment the council focused on proactive problem prevention, upgrading their systems and technology to allow for ready identification and swift response to issues. Rolling the new solution out across the Southwark team, Civica helped to gradually up-skill with the new workflows a

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