This infographic highlights that businesses face challenges like inflation, financial resilience, and supply chain unreliability, impacting order-to-cash processes. 94% of respondents reported manual processes hurting their bottom line, and 80% saw modernizing this process as vital to customer service. Digital transformation is crucial, yet only 15% of companies have a connected order-to-cash system. Additionally, 54% indicated that outdated systems hinder employee retention. The report urges businesses to adopt modern technologies to ensure future success.

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