Roboyo’s white paper explores how intelligent automation, including RPA, AI, ML, and NLP, is transforming the insurance industry. It addresses legacy system inefficiencies and rising customer demands by promoting automation-first strategies. Benefits include faster claims processing, reduced fraud, improved customer service, and increased resilience. Case studies show major productivity gains like 70% reduction in processing time. The paper also outlines best practices for successful adoption—such as workforce training, centralized governance, and selecting high-impact processes. Hyperautomation is positioned as essential for future-ready, data-driven insurers.

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