Kyndryl's technology and culture modernization focuses on efficiency, innovation, and security to foster continuous transformation. Michael Bradshaw, CIO, shares insights from Kyndryl's journey, including the challenge of transitioning from IBM's legacy systems to a modern, secure environment. Their approach emphasizes a platform-based strategy, data management, process automation, cloud operations, and network evolution to enhance customer and employee experiences. Kyndryl's transformation aligns with three outcomes: modernizing for growth, innovating for differentiated experiences, and securing for resilient business, showcasing the potential for enterprise transformation despite challenges.

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