research How and Where Distributors Can Leverage Automation in 2023How and Where Distributors Can Leverage Automation in 2023 2 research Executive Summary As companies have struggled to pivot normal operating procedures over the past few years, automation tools have rapidly emerged as levers to not just manage stretched employee resources, but to support a deeper business model transformation. Automation – often referred to as Robotic Process Automation (RPA) – typically yields the highest and fastest return-on-investment of any technology deployment, especially in early adoption stages. The threshold to get started is low. While artificial intelligence and machine learning are the current sexy topics (we’ll get to this later), the sweet spot of automation is in fairly basic workfl

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