White Paper
From Lagging to Leading: KPIs of Top-Performing Firms
This whitepaper identifies the key performance indicators distinguishing high-performing professional services firms. It categorizes KPIs into profitability, utilization, client satisfaction, and cash flow efficiency. Using industry benchmarks, Deltek shows how firms that measure and manage KPIs effectively outperform peers by over 25% in margin. The paper promotes data integration between financial and project systems to provide accurate, actionable insight and drive continuous improvement.