This IDC white paper explores how retailers can drive revenue and profit growth amid post-pandemic shifts, inflation, and rising consumer expectations. It emphasizes digital transformation through cloud, AI, and automation, focusing on omni-channel models, workforce engagement, and supplier collaboration. Case studies from Walmart, Lululemon, and Kroger illustrate success via ecosystem partnerships, digital IQ, and scenario planning. The report advocates agile platforms and continuous innovation for long-term competitive advantage.

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