Desiree Diggins-Brooks BSHIM, RHIT, CPMA, CCS-P Elevating Y our RCM Process for Efficiency & Effectiveness E-BRIEF SERIES Jessica Whitney CPC, CPMA2 E-BRIEF SERIES Optimization of revenue cycle management (RCM) processes is a critical component of successfully managing a medical practice or organization. Timely and accurate collection of revenue leads to financial stability and a healthy revenue cycle process allows for greater focus on patient care, with less time spent on wasteful administrative functions. Analyzing the key components of the revenue cycle can identify potentials gaps in workflow, thereby allowing a targeted approach to training and education. Introduction3 E-BRIEF SERIES What Is RCM? The Healthcare Financial Management Association (HFMA) defines the healt

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