HR organizations the world over grapple with shedding their reputation as a support function and instead assume the role of a strategic enabler to the business. This change in direction was already simmering in the background when the recent pandemic spotlighted it. As a result, HR must provide a richer employee experience and align better with business objectives. More importantly, HR organizations must act now to don this new role else risk being left behind. In fact, experts say the HR function has no choice but to transform itself.

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