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Digital Service Transformation for Communication Service Providers

Digital Service Transformation for Communication Service Providers

Pages 9 Pages

Many of today’s communication service providers (CSPs) are expanding and transforming themselves into digital service providers (DSPs), offering new services such as streaming video, mobile insurance, Internet of Things, connected home, and more. At the same time, fierce competitors such as Facebook and Amazon are picking up subscribers and market share at an ever-increasing rate — making time to market more important than ever. Without rebuilding your legacy business support system (BSS), is it possible to: • build new revenue streams? • offer personalized cross-sell and upsell campaigns and promotions? • predict and minimize churn? • proactively handle other subscriber management use cases

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