Part B of Design Thinking in Healthcare to Improve Patient Outcomes explores practical tools and metrics to foster innovation and enhance care delivery. It covers design thinking techniques, patient experience measurement methods—including satisfaction surveys, PROs, retention, and readmission rates—and the role of technologies like AR, VR, and voice interfaces. The paper also highlights how design thinking supports surgical precision, medical training, and future healthcare transformation. Emphasizing empathy and user-centricity, it showcases how iterative, collaborative design can drive better patient outcomes and more personalized healthcare experiences.

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