The DHL white paper *Delivering Pandemic Resilience* details how COVID-19 exposed critical weaknesses in medical supply chains and highlights strategies for future health crises. Early pain points included PPE shortages, quality issues, customs bottlenecks, and limited visibility into stock. Vaccine logistics posed new challenges with extreme cold-chain needs (as low as –80°C), requiring 15,000 flights and 15 million cooling-box deliveries for global coverage. DHL stresses five pillars for resilience: pre-defined emergency response plans, public-private partnerships, robust infrastructure, IT-enabled transparency, and centralized crisis units. Building these capabilities ensures faster, more reliable delivery of life-saving supplies during future pandemics.

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