Kerv Group helped financial institutions enhance regulatory compliance and operational control by implementing data normalisation for voice recording systems. Their expertise enabled firms to structure fragmented voice metadata, improving traceability, auditability, and data integrity. Kerv’s solutions ensured alignment with regulations like MiFID II and FCA, optimized system performance, and strengthened voice data lifecycle management. This approach allowed financial services to overcome challenges related to inconsistent metadata, ensuring robust compliance and operational excellence.

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