Five charts to sum up 2020 in online retail Five charts to sum up 2020 in online retail 1 2 www.imrg.org www.imrg.org Data. Analysis. Insight. 0203 696 0980 enquiries@imrg.org IMRG, 16 Neal’s Yard London, WC2H 9DP Five charts to sum up 2020 in online retailFive charts to sum up 2020 in online retail Five charts to sum up 2020 in online retail 1 2 www.imrg.org www.imrg.org Foreword The trajectory of online sales growth Emarsys With five years’ worth of ecommerce growth occurring in less than a year, the last twelve months have provided us with more digital shopping data than ever before. As retailers prepare for the next retail event in the calendar — Valentine’s Day — we have examined the lessons that can be learned from the busiest shopping periods of 2020. Through the

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