Everbridge, in its White Paper, 'Closing the Customer Experience Gap with Continuous Automation,' introduces a solution designed to ensure uninterrupted digital customer experiences. It highlights the importance of speed and quality in today's technology-focused world, proposing Continuous Automation and Adaptive Incident Management as key strategies. The document explains how this approach facilitates collaborative resolution of critical events like IT outages or cyber-attacks, learning from past incidents to proactively prevent future disruptions. Everbridge's enterprise software applications automate operational response to keep people safe and businesses running, focusing on a code-free workflow builder, real-time analytics, and ultimately, customer happiness. The paper details a path

Join for free to read