Can High-Reliability Organization Principles Help Transform Healthcare Delivery in the U.S.? HIMSS Roundtable Insights Review Sponsored by:CAN HIGH-RELIABILITY ORGANIZATION (HRO) PRINCIPLES HELP TRANSFORM HEAL THCARE DELIVERY IN THE U.S.? HIMSS ROUNDTABLE INSIGHTS REVIEW 2 U.S. Healthcare Delivery: At A Systemic and Operational Crossroads? T he COVID-19 pandemic exposed the myriad operational vulnerabilities in the U.S. healthcare system. Within a matter of weeks, hospitals and health systems were overwhelmed with an influx of COVID-19 patients and were forced to make difficult decisions in prioritizing limited resources. A significant challenge for many hospitals and health systems was a lack of visibility to patient flow and available capacity within individual hospitals and acros

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