White Paper
Bring world-class customer experiences and calling into Microsoft Teams
Microsoft 365 is a key employee productivity platform for organizations everywhere. Those organizations count on widespread adoption of well-established apps like Word, Outlook and Excel. Many are also looking to maximize their investment by driving usage in other services included in their subscription, like Microsoft Teams. Remote and hybrid work has also become the norm. Teams saw increased adoption as a result, with millions now using the platform daily. Dispersed teams use the messaging and video conferencing capabilities to collaborate, keeping them connected despite not being in the same physical location.