Whitepaper Bring secure, frictionless customer experiences to government faster with modern CIAMWhitepaper Bring secure, frictionless customer experiences to government faster with modern CIAM 1 The way government interacts with the public continues to evolve dramatically. Websites used to be a way to publish basic, static information. But the explosion of modernization and the growing demand for omni- channel experiences has changed all that. Today, users are always connected. Some 85 percent of U.S. adults owned smartphones in 2021, according to the Pew Research Center. Three-quarters owned desktops or laptops and over half owned tablets. These users need to connect in a multitude of ways to access digital services and consume dynamic content. Consumers are accustomed to a sea

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