Managers and leaders who adopt a coaching approach can improve team relationships, engagement, and job satisfaction by fostering participative management. This method focuses on empowering employees, encouraging decision-making, and facilitating learning through questioning and feedback. However, challenges arise with confidentiality, structured coaching, and limited coaching-specific training for managers. The study shows that using coaching skills helps build trust and autonomy, enhancing both employee development and organizational performance, but it differs from formal coaching in structure and confidentiality.

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