Workforce management for hourly workers is rapidly evolving, requiring HR and employers to adapt with technology-driven strategies to stay competitive. Key challenges include the complexity of managing diverse labor forces, the shift towards flexible and mobile-friendly scheduling tools, and the need for more accurate labor cost tracking. The COVID-19 pandemic intensified these issues, highlighting the importance of operational agility, automation, and a unified data approach to effectively manage and optimize the workforce, driving both employee satisfaction and business profitability.

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