The white paper outlines 12 essential factors to consider when choosing a B2B eCommerce platform. Key considerations include cloud capabilities, easy customization, support for customer-specific products and pricing, and personalization for different roles like buyers and procurement managers. It also highlights the importance of multichannel sales, self-service account management, fast content updates, and integrations with other systems like CMS and CRM. Mobile commerce, a strong network of solution partners, and built-in business intelligence reporting are also critical for selecting the right platform.

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