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Verint Da Vinci Cognitive Search

Verint Da Vinci Cognitive Search

Verint
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Verint helped by providing Da Vinci Cognitive Search, which integrates knowledge from Verint Knowledge Management Professional into third-party applications, enabling employees to quickly find accurate answers and respond across channels. Powered by AI and natural language understanding, it reduces contact center volume, improves response accuracy, speeds issue resolution, and enhances the user experience by delivering relevant, context-aware knowledge and automated workflows for smarter, faster customer service.

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