Vendor Sheet

Utility Billing Advanced Rating, Invoicing, Customer Care and Self-Care

Utility Billing Advanced Rating, Invoicing, Customer Care and Self-Care

This product overview describes Enghouse Utility Billing as a cloud-ready, convergent billing suite that unifies advanced rating, invoicing, customer care, and self-care on one platform so utilities and resellers can serve electricity, gas, water, and broadband customers from a single system, cutting back-office costs and improving customer satisfaction and executive reporting. It claims deployments for 100+ companies worldwide and an implementation timeline of under 12 weeks, with multi-tenant support to run multiple brands while separating business logic and configurations. The solution covers end-to-end customer lifecycle and includes automation, offline rating, wholesale and retail rating, IoT support for smart meters and sensors, and broad integrations (payments, banks, ERP, network e

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