This one-pager outlines the main types of fraud affecting e-commerce and their growing impact. It identifies social engineering fraud, account takeovers, new account fraud, promo abuse, chargeback fraud, and communications fraud as leading threats. Social engineering and bots dominate, with nearly half of online traffic from bots. Account takeovers rose 90% in 2021, and promo abuse cost U.S. businesses $189 billion in 2022. Communications fraud, such as SMS pumping, causes over $8 billion in annual losses. Telesign recommends proactive fraud prevention and digital identity verification to reduce risk while maintaining seamless user experiences.

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