Pure Storage helped ensure maximum uptime and performance for data services through proactive, preventative, and predictive technical support powered by AI and data analysis. Their Technical Services team identifies potential issues before they impact operations, with 71% of service engagements initiated proactively. This approach delivers exceptional reliability, achieving six nines of FlashArray availability, and contributes to a top 1% certified Net Promoter Score in B2B. Pure Storage’s commitment to simplicity and proactive support minimizes disruptions and optimizes service performance.

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