IQVIA’s On-Site Customer Verifications program strengthens compliance by conducting site visits and assessments for pharmacies, clinics, and distribution centers. Services include site reviews, compliance agreements, document verification, and photographic evidence, all designed to meet DEA and FDA requirements such as SOM, REMS, and “Know Your Customer.” A network of 50+ trained consultants, many with federal investigative backgrounds, ensures thorough and defensible evaluations. Benefits include reduced costs, faster turnaround, and confidence in business partnerships. By combining investigative rigor with regulatory expertise, IQVIA helps organizations mitigate risk and maintain compliance.

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