A MedTech firm facing rapid growth in patient monitoring devices lacked bandwidth for customer training. IQVIA MedTech recruited critical-care nurses as per-diem educators, delivering on-site and virtual support. Within a year, the team expanded from 4 to 12 educators, logging 2,400+ training hours and reaching 50+ customers. The program accelerated implementation timelines, protected projected revenues, and scaled alongside the client’s growth. Success also spurred adoption of similar models for other product lines, proving the flexibility and scalability of IQVIA’s clinical education services.

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