This data sheet describes Peak’s Lifecycle Delivery Services, which ensure mobile workers stay productive by providing fast, fully configured replacement devices. Page 1 explains how Peak manages buffer stock, preloads firmware and apps, tracks assets, and offers 24x7 portal access for RMAs and repair history. Page 2 outlines three service models: Advanced Exchange for same-day staged replacements, Notify & Exchange to ensure faulty devices are returned before shipping replacements, and Repair & Return for organizations that prefer repairing the original device without maintaining spares. These programs minimize downtime and reduce IT burden.

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