Case Study

ENABLING REAL-TIME COMMUNICATION BETWEEN DELIVERY DRIVERS & OPERATIONS

ENABLING REAL-TIME COMMUNICATION BETWEEN DELIVERY DRIVERS & OPERATIONS

Pages 3 Pages

This case study explains how Peak helped RB Express replace unreliable communication tools with Zebra’s Workforce Connect Push-to-Talk Pro on TC77 devices. Page 1 shows the need for real-time communication between drivers and operations as deliveries surged. Pages 2–3 detail how the new solution enabled secure group messaging, picture sharing, user presence, and seamless switching between Wi-Fi and cellular. Peak provided deployment, staging, help desk support, and customization. RB Express gained over 50% cost savings, stronger reliability, fewer disruptions, and a scalable communication platform for its growing fleet.

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