Delinea’s Technical Account Manager (TAM) service provides strategic guidance and expert support to help organizations optimize their PAM and identity security solutions. TAMs serve as dedicated technical liaisons, aligning IT and business priorities through regular reviews, proactive notifications on product updates, and best practice assessments. They assist in architecture planning, case resolution, and performance optimization while advocating for customer needs within Delinea. TAMs enhance communication, reduce support issues, and accelerate solution adoption. In Premium+ service, TAMs work alongside Designated Support Engineers for both strategic and technical execution.

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